Network Engineers, working in tandem with the hardware vendor, have identified an issue on customer routers which provides connectivity for your server(s) and back-end services.
To prevent an unplanned outage resulting in significant downtime, Engineers will be performing firmware upgrades during a scheduled maintenance window.

While the maintenance window is set for 8 hours from 22-Aug-2013 05:00 - 13:00 UTC (8/22/2013 12:00AM - 8:00AM CDT datacenter local time), we expect the initial services disruption to last less than 30 minutes, and subsequent disruption to each pod to last less than 30 minutes, as well.

We appreciate your patience during this work and welcome any feedback.

Saturday, July 6, 2013

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